Complaints

Recommendation:

It is in your interest to always require a receipt for the journey. It can be later used as a reference for a potential complaint. Every driver is obliged to print a receipt on his taxi meter at your request.

Customer complaints:

In the event that you order a taxicab by calling the dispatch center and the guaranteed rate is not kept, we will return the extra money after you provide the receipt.
Costumer complaints are accepted at the following phone numbers and e-mails:

                               +420 602 417 300
                               +420 608 855 716
                              j.brodec@volny.cz